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Hello
and welcome to Phacil's Anniversary edition newsletter! This
spring marked Phacil's 10 year anniversary, and the timing couldn't
have been better with much to celebrate! We won two new
contracts, including a USDA task order performing IT services and a new
Department of Justice contract vehicle. We have had a record
streak for the past 2 years of exceptional ratings from customers who
have rated Phacil in CPARs/CPRs. Plus, Phacil has graduated from
mentor to protégé. To top off the last quarter, our employees
continue to impress customers, with over a quarter of our employees
garnering commendations!
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Phacil is an award-winning ISO 9001:2008 registered
Government Contractor. The Company provides Diversified Services
to both the
Civilian and
Defense markets, including
Information Technology, Engineering/Research and
Development (R&D), Facilities Management Support, Security and
Intelligence, and Business
Operations Support. We are happy to keep our friends
and customers informed of recent news and events at the Company through
this newsletter. Thank you and we look forward to working with
you.
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10 Year Anniverary
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 It was 10 years ago last month that Phacil's Co-Founders,
Raf Collado and Sascha Mornell, started Phacil. Their philosophy
was simple: to bring a commercial industry perspective to government
customers' problems and focus on rapid delivery of solutions to those
problems. Raf and Sascha have imbued this customer-centric
philosophy throughout every level of the organization, which has become
a key differentiator and contributor to Phacil's success. Nearly
30 contracts and 400 employees later, Phacil continues to fervently
adhere to the same philosophy that made it a successful government
contractor.
 In celebration of this success and significant milestone,
we recently honored the Company and its Co-founders at the Company's
corporate locations in San Francisco, CA and Arlington, VA.
Although the Co-Founders often attribute the success of the
Company to its employees, Phacil would not exist as it does today
without Raf and Sascha's vision and perseverance to see through the
first 10 years. So the next time you see Raf or Sascha, please
offer them a warm congratulations on the Company's 10 year milestone!
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 After
just a few months of beginning work on its first United States
Department of Agriculture (USDA) contract, Phacil has proven itself to
USDA as a valuable provider of information technology services.
This month, Phacil began its 3rd task order with USDA performing
IT services and will have nearly 50 employees working on a USDA
contract. Phacil's employees on this new contract in Kansas City,
MO will provide services to support the Information Technology Services
Division's Performance Testing and Analysis, which will include:
planning, designing, conducting and evaluating performance tests of
applications; optimizing and/or stabilizing application performance;
technical analysis of application code, platform, database, network and
architectures; performance test design and execution; detailed test
analysis and recommendations; and configuration management. If
all option years are exercised on this task order with the USDA's Farm
Services Agency (FSA), it has a performance period of up to 5 years.
USDA has been a great customer. We look forward to continue
assisting them with swift and cost effective solutions to their
challenges.
 The
USDA FSA task order was competed through the GSA Alliant Small Business
vehicle. For more information about GSA Alliant Small Business, click
here.
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Phacil
Wins DOJ ITSS-4 Contract Vehicle!
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 Phacil adds yet another Department of Justice (DOJ)
Indefinite Delivery/ Indefinite Quantity (ID/IQ) contract vehicle to
its repertoire -
DOJ Information Technology Support Services 4 (DOJ
ITSS-4). Phacil was one of twenty awardees on this $1.1 billion
ceiling contract, and one of only three small businesses. DOJ
ITSS-4 may be utilized by the entire DOJ and non-DOJ federal agencies
on a fee-for-service basis. This ID/IQ may be used to provide the
full range of information technology support services, spanning the
entire systems development life-cycle, and also includes the potential
acquisition of hardware, software, and other equipment and supplies to
support client needs that are integral to or reasonably related to the
proposed solution and purposes of the project.
To learn about how you might be able to use DOJ ITSS-4,
please contact Mike McDermott at sales1@phacil.com or (703) 562-4250.
Click
here to learn about Phacil's other contract vehicles.
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20
Exceptional Ratings in Just Over 2 Years!
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 After
just over 2 years, all customers who have rated Phacil in performance
reports, including Contractor Performance Assessment Reports (CPARs)
and Contractor Performance Reports (CPRs), rated the Company
exceptional. This amounts to over 20 exceptional performance
evaluations in a little over 2 years! This notable achievement
makes the Company's 10 year anniversary that much more meaningful - it
is a testimonial that we have not only fared well the last 10 years as
a company, but have performed to our customers' highest expectations.
 Phacil
senior management sends out a big "Thank You" to Phacil
employees who make it possible to receive these exceptional performance
evaluations. The exceptional ratings that our customers provide
are an affirmation of our employees' dedication to excellence and their
fulfillment of the Phacil Commitment.
In the Phacil Commitment, all new Employees sign off on certain
commitments to the Company and the Company makes commitments to
Employees. Click
here to view the Commitment.
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DHS
Mentor-Protégé Program
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 It was only a few years ago that Phacil became a protégé to Boeing and Cherokee Information Systems in government Mentor-Protégé programs. In April, the Department of Homeland Security (DHS) and the Office of Small and Disadvantaged Business Utilization paired Phacil with Central Research, Inc, but this time with Phacil as a mentor! As a mentor, Phacil will assist with business and technical developmental expertise, as well as no-cost training, management guidance, use of its facilities, and other assistance agreed upon during the course of the Mentor-Protégé relationship. As a protégé graduate, we look forward to mentoring Central Research as well as other protégés in the future!
For information about the Department of Homeland
Security's Mentor-Protégé program, click
here.
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Phacil's
Circle of Excellence
Commendations
& Promotions
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 Phacil employees have executed phenomenally for customers
the last three months - over 28% of Phacil employees received customer
commendations!! In the month of March alone, 61 employees who
work directly on a contract received commendations from customers.
As always, Phacil rewards employees who receive commendations with gift
cards or similar items. Some examples that warranted
commendations follow below.
GSA - Hawaii
After the March tsunami in Japan, the GSA Hawaii Clerical
and Warehouse team members did an outstanding job supporting the U.S.
Navy by responding within 2 hours to select, pull, warehouse and load
over 20 pallets of material at a value of $100,000. According to
the customer, "The effort was spectacular, a last minute request
from the U.S. Navy at Pearl Harbor in support of the tsunami was met by
the Phacil staff in a highly efficient, competent and very professional
manner."
MDA - Alabama and National Capital Region
On April 27, severe storms, including 21 tornadoes passed
through northern Alabama, causing power outages to over 500,000
customers. This included losing power to the Redstone Arsenal in
Huntsville, AL where 22 servers support a vital MDA web portal (UMKO).
Two of our engineers, Chris G and Rod R, in the
National Capital Region (NCR) were instrumental in keeping the UMKO up
and running. They worked tirelessly during the early hours of April
28th to ensure the UMKO functioned properly so that the over 12,000
users of the Portal were able to perform their daily Portal functions
with little or no impact. For the next six days, the entire
Phacil Huntsville Team either did not have power at their homes to work
remotely or at the MDA offices before they could assist in the Portal
maintenance efforts. Chris and Rod continued to maintain operations of
the Portal remotely, and kept the Portal availability at 100%. Their
individual and combined efforts were keeping with "The Phacil
Commitment" to provide exceptional service to our customers while
exceeding their expectations.
USDA -
Maryland
New hire, John G, of USDA IDB, has been doing an
outstanding job executing ferociously since starting with Phacil in
February. John was scheduled to have a Friday off since he was to
work maintenance all day Saturday. Despite arriving home at 3:00
AM Friday from a trip to Kansas City, John ended up spending most of
Friday responding to customer questions. This included handling a
teleconference with the customer. Then, on Saturday John proceeded to
put in a 12 hour day, taking the lead among USDA personnel to ensure
that nearly 200 servers were successfully patched. John's efforts
impressed the customer who stated, "John's expertise and
dedication have undoubtedly taken a potentially disastrous scenario and
made it a feather in the cap...."
MDA - Alabama
Jon A on the MDA WISS
contract has been wowing the customer. Without direction or a
requirement from the Customer, Jon took the initiative to develop a
custom computer code solution that will save hundreds of hours of work
for fellow WISS engineering Team members. The custom solution Jon
created contains multiple lines of code and is quite complex.
This single script has resulted in a more efficient process to
complete required site collection migrations, alleviating the need for
an Application Technologist to dedicate approximately 4-6 hours to a
single migration. Overall, this seemingly simple act has saved
the engineering team around 20-30 hours of time to this point.
The solution is also being discussed in SharePoint industry
circles as the automation of migrating site collections has continued
to be an unresolved issue...until now.
 "Great Job" and "Thank You" to the GSA
Hawaii team, Chris G, Rod R, John G, Jon A, and all others who received
a commendation in the last three months! We also thank our
customers who take the time and effort to recognize Phacil employees!
If you would like to recognize a Phacil employee for doing
a great job, please contact the Phacil Program Manager or Sr. Program
Manager on your contract.
Meet Phacil's Management Team
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See You
Next Issue
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 From
everyone here at Phacil, a special thanks for reading our
newsletter! Enjoy the summer holidays and the warmer weather. See
you again in the Fall (September) issue.
Tom Shoemaker, Chief Operating Officer
Mike McDermott, Executive Vice President
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Phacil has
received a number of recognitions, including rankings on Inc.
Magazine's Top 500/5000, Washington Technology's Fast 50, Washington
Business Journal's Top Government Technology Contractors, NJBIZ's Top
Technology Providers and SBA Business of the Year in New Jersey for
2010.
Phacil
- See the Possibilities!
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